Case Study: On-Demand Freight Unloading for a Distribution Facility

Background

A fast-growing Distribution Facility relied on frequent inbound freight deliveries to support its daily order fulfillment. As shipment volumes increased and delivery windows tightened, efficient unloading became critical to maintaining service levels and controlling costs.

Challenges

Prior to implementing Labor Loop’s on-demand labor solution, the supplier experienced:

• Inconsistent dock staffing during peak delivery times
• Rising overtime and detention costs
• Delays caused by late-arriving or short-handed unloading crews
• Increased risk of product damage during rushed unloading
• Warehouse managers pulled away from core responsibilities to manage labor gaps
• Productivity losses and a reduced ROI

Solution

The supplier partnered with Labor Loop for our swiftly deployed, on-demand freight unloading personnel to supplement their full-time employees as needed.

Our solution delivered:

• Rapid response unloading crews aligned with tight delivery schedules.
• Scalable staffing for seasonal surges and promotions.
• Experienced personnel trained in proper freight handling
• A flexible, pay-for-what-you-use labor model.

Key Performance Indicators (KPIs)

Within the first 90 days, our client, the supplier, reported measurable improvements across critical warehouse metrics:

• 30% reduction in average truck unloading time
• 25% decrease in driver detention fees
• 20% reduction in overtime labor costs
• 40% improvement in dock throughput during peak hours
• Significant reduction in product handling damage claims

These KPIs demonstrated immediate ROI while stabilizing daily warehouse operations.

Benefits

• Faster dock turnarounds and improved carrier relationships.
• More predictable labor costs without full-time hiring.
• Improved inventory flow from receiving to outbound staging.
• Reduced strain on internal warehouse teams.
• Increased operational flexibility during volume spikes.

Results

Our client, the supplier, successfully integrated Labor Loop’s on-demand unloading services into its standard operating procedures. Initially implemented to address labor shortages and productivity challenges, the solution became a long-term strategy for enhancing warehouse efficiency and scalability.

Client Testimonials

“Before bringing in Labor Loop’s on-demand unloading crews, we were constantly reacting – paying overtime, dealing with late trucks, and fighting congestion at the dock. Now, trucks get unloaded faster, our drivers avoid fatigue, and transportation carriers are not being fined. Best of all, our warehouse team can focus on proactively moving product instead of scrambling for labor.”

— Director of Warehouse Operations, Distribution Facility

“Partnering with Labor Loop for experienced, dependable, on-demand freight unloading professionals has transformed our receiving operation from a bottleneck into a competitive advantage.”

— Logistics Manager, Distribution Facility